Suffering from various Dropbox problems and searching for solutions to them? Possible solutions to those problems listed in this guide will help you.
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Downloading Dropbox. Your Dropbox download should automatically start within seconds. Once the download finishes, click Run to start installing Dropbox. May 07, 2013 Some of the items will be easy to identify—in my case, I’ve got Dropbox and Google Drive (the handy file-sharing apps) listed, as well as something called an “Eye-Fi Helper” (an app that lets my Mac receive wireless images from my digital camera) and “AirPort Base Station Agent” (which keeps tabs on my AirPort Wi-Fi base station).
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Dropbox is a cloud storage service that allows users to store, access and share their documents. It is very convenient for you to get files or folders organized with Dropbox. But sometimes, Dropbox is affected by some technical issues, thus generating many problems like sync failure, files missing, errors etc. These problems need to be addressed before causing great loss to your files. If you are looking for solutions to these problems, here we have collected the detailed solutions to the most common 8 Dropbox issues you may meet when you using Dropbox. Now let’s check the Top 8 Dropbox problems below.
Top 1: Dropbox Not Syncing
Among these Dropbox problems, stop syncing is the most annoying one. Various reasons can cause Dropbox’s sync to stop working, such as client error, firewall blocking, incompatible bad files etc. For whatever reasons, the problem needs to be resolved by soon. Now you can follow the tips below to fix it.
- Check out the Internet connection.
- Restart Dropbox and restart the computer.
- Check the Dropbox account.
- Check selective sync.
- Check for incompatible files.
Further Reading: Fix “Dropbox Not Syncing” Issue with 6 Methods >
Top 2: Dropbox Website Goes Down
The worst situation is the Dropbox website goes down which makes you can’t do anything about it, no syncing, no uploading, no downloading and so on. If you are facing the problem, you can try out the common methods listed below to fix it.
Tip 1. Restart Dropbox
It’s the easiest way to fix the problem that the Dropbox website goes down. And sometimes, this tip works for lots of people.
Tip 2. Restart Your Computer
It’s possible that your files have synced correctly but Dropbox fails to read them correctly when it stuck on your computer. In such case, you can try to restart your computer to see if it works.
Top 3: Dropbox Files Missing
Many Dropbox users may encounter the problem of files missing, no exception for you. When it occurs, don’t worry, the missing files are not disappearing at all. Dropbox always logs the move of a file as both a deletion and an addition. That is to say, if you moved or renamed files, you would also receive a Deleted files message. So you can try to find them back with the two easy methods below.
Tip 1. Use the Search Bar
- Sign in to your Dropbox account on the website > Find the search bar at the top of the page and enter some keywords related to the missing files.
- Locate the log entry for the deletion of your files or folder > Next click the three dots beside your missing files > Then click the Restore button.
Tip 2. Use the Events Page
- Sign into your Dropbox account on the website and Navigate to dropbox.com/events.
- Scanning the page and looking for the deletions that relate to the missing file or folder.
- Click the Restore button to get them back.
Top 4: Dropbox Error
There are various errors you might meet while using Dropbox. The unknown error will stop you from uploading or syncing files with Dropbox, so it needs to be solved as soon as possible.
Top 5: Dropbox Failed to Uninstall
If you have the problem that Dropbox failed to uninstall on your computer, don’t worry, the following tips will help you walk through this issue easily and quickly.
For Windows users:
- Reinstall and uninstall Dropbox again.
- Manually uninstall Dropbox.
- Running the uninstaller as an Administrator.
For Mac users:
- Uninstall Dropbox in Finder.
- Uninstall Dropbox by Using MacClean.
Further Reading: How to Fix “Dropbox Failed to Uninstall” on Mac & Windows >
Top 6: Dropbox Not Working
Dropbox not working might drive you crazy, especially when you desperately need to handle business affairs with files stored in Dropbox. At that time, you would possibly in a hurry to find some solutions to it. Here we have prepared 3 simple tips for you to try.
- Reinstall Dropbox.
- Pause Your Anti-virus.
- Make Sure Your Internet Function Well.
Top 7: Fail to Login to Dropbox
Many of you often get an error page saying: The Dropbox page isn’t working, just like the picture below. It always appears when you log into your Dropbox account. To solve this problem, you can try to reset your Dropbox password.
Step 1. Open dropbox.com in your web browser.
Step 2. Click Sign in.
Step 3. Click Forgot your password.
Step 4. Enter the email address you used to create the account.
Step 5. Check your email inbox, and click the link in the email you received to reset your password.
Top 8: Constant Crashes
Sometimes, some technical issues will cause Dropbox to immediately close when you launch it. Then the Dropbox files and folders disappear from the screen and sync stopped working. At that time, you can do nothing with Dropbox but to solve this issue. If you are experiencing Dropbox crashes, you can follow the steps listed below to fix it.
Solution 1. Restart the Dropbox.
Solution 2. Turn off Anti-virus Software.
Solution 3. Reinstall Your Dropbox.
Solution 4. Restore Your Windows System.
If methods above can not help you solve the problem of crashes, you can send a bug to the Dropbox team to report the details of this issue.
The Bottom Line
This post has shown you some of the common problems you may meet while using Dropbox. If you find some other problems, you can leave them in the comments, and we will post them in this guide with solutions. Besides, please stay focused on this page for we will keep it up to date. Hope it can help you.
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(Updated on 11/6/2017)So, here’s a quick question: how long does it take for your Mac to start up? A minute? Two minutes? Five? Or just too long? One possible reason your Mac may be slow out of the blocks is that it’s trying to launch a slew of programs all at the same time.
Now, some of these programs might be actually be ones that you do want to launch automatically, such as the Safari web browser, or Apple Mail. But other, not-so-necessary programs may be piling up in your Mac’s “login items” list, too—ones that set themselves to launch automatically without asking first.
Another factor that may be slowing down your system is the Mac’s “Resume” feature, which re-opens any and all apps you had running when you shut down your Mac. That could lead to a crush of apps all trying to launch themselves at startup.
Last but not least, you may have specific programs on your Mac with “Launch at Startup” settings that you’ll need to find and disable.
Now, if you’re the patient type, waiting a little longer for your Mac to boot up so that your programs appear just as you left them might be a fair trade-off.
But if you’d rather shave a few seconds—or even minutes—off the time it takes for your Mac to settle down after hitting the power button, read on.
1. Cross items off your Mac’s “Login Items” list
Your Mac launches a series of programs each and every time it starts up. Some of these programs are critical for the smooth operation of your system; others, not so much.
To see a list of all the programs your Mac opens automatically, click the Apple menu in the top-left corner of the screen, select System Preferences, click the “User & Groups” icon (it’s under the “System” heading), pick a user (you, most likely), and finally click the “Login Items” tab.
Logging Out Of Dropbox
You should now see a list of everything your Mac is launching (or trying to launch, anyway) whenever it starts up.
Some of the items will be easy to identify—in my case, I’ve got Dropbox and Google Drive (the handy file-sharing apps) listed, as well as something called an “Eye-Fi Helper” (an app that lets my Mac receive wireless images from my digital camera) and “AirPort Base Station Agent” (which keeps tabs on my AirPort Wi-Fi base station).
To delete these or other startup items from the list (but not from your Mac, mind you), just select them and click the “-” button at the bottom of the list.
2. Keep “Resume” from re-launching previously open apps
Don’t get me wrong—”Resume” is one of the handiest Mac features, especially for those of us who like to pick up in Safari or the Calendar app right where we left off.
But if you don’t want Resume relentlessly re-launching all the apps you had open when you last shut down your Mac, you can stop it from doing so.
The next time you select Shut Down or Restart from the Apple menu, take a closer look at the window that pops up; in addition to the “Cancel” and “Shut Down” or “Restart” buttons, you’ll also see a checkbox labeled “Reopen windows when logging back in.”
Click the box to clear out the checkmark, and the only apps that’ll re-launch the next time your power on your Mac are those listed in the Login Items menu.
3. Check for program-specific “Launch at Startup” settings
So, you emptied the “Login Items” list and turned off the Resume feature, but there’s still a program that’s launching itself at startup. What gives? Well, it could be that the stubborn program has its own “Launch at Startup” setting.
Open the program, make sure it’s the active app on your desktop (just click its window if it isn’t), then find its Preferences menu; generally speaking, you’ll find it under its main menu in the Mac menu bar (like “Spotify” in the case of Spotify).
Once you’ve opened the program’s Preferences menu, look around for a “Launch at Startup” setting. If there are lots of different Preferences categories, start with “General,” then try “Advanced.” (In Spotify’s case, I found a “Open Spotify automatically after you log into the computer” setting under its “Advanced” settings.)
Found the “Launch at Startup” (or the equivalent) setting? Go ahead and disable it, then rinse and repeat for any other programs that are still launching themselves when you turn on your Mac.