Apr 14, 2020 Launch Activity Monitor from Applications - Utilities on your Mac. View all the running processes and force quit any of the Adobe ones, especially the Adobe Genuine instances. Go to /Library/LaunchAgents and look for the com.adobe.GC.Invoker-1.0.plist although the version may change after you have read this. Trash anything with the adobe. Adobe software you're using is not genuine. Oh, my goodness. Whatever will we do? I have an idea. Let's open the task manager. Make sure we're in the processes tab up here. And we're looking for this little fella right here Adobe Genuine Helper.
- Adobe Genuine Software Popup
- Adobe's Software Scans Have Detected Your Software Is Not Genuine Mac
- Adobe Pop Up Not Genuine
With the increasing improvement of intellectual property protection technologies, Adobe is integrating Adobe genuine software integrity service more aggressively in the latest releases of its products.
The service is meant for discouraging piracy and tracking genuine software better. But lately, more and more Adobe users report that Adobe genuine software error appears on their screen, even if they have purchased legitimate copies of Adobe products. Let’s figure it all out.
What Is Adobe Genuine Software Integrity Service?
This message will interrupt the workflow and interfere with every launch of the software.
If you receive this notification, Adobe has assumed through the validation process that your software has been modified or hacked, your key or account is reported stolen or blocked, and the user doesn’t comply with the licensing terms.
Adobe uses a vast array of technologies, services and capabilities that can determine whether an installed Adobe product is authentic. In addition to the notification, users can view the verification process running in their activity monitor or task manager via the Adobe genuine software integrity service.
If you have tried everything to get rid of persistent notifications and haven’t been successful, then this guide is for you.
Different Ways to Disable Adobe Genuine Software Integrity Service
If you have purchased a software product or suite not straight from the official Adobe website, then it already potentially falls into the category of non-genuine software. Cases of fraud, such as pirated Photoshop, are quite frequent ones. Even on well-known marketplaces, dishonest intermediaries and online trading platforms can sell counterfeit software.
In case you are sure that you aren’t using an official product or Adobe suite, I suggest downloading the latest version from the official product webpage and install it before you start making modifications to the PC.
If you think that you have purchased counterfeit software and have never used software like Adobe Creative Cloud crack, then follow the notification to the landing page for options to resolve and click the link provided in the notification to know more. But while Adobe is investigating the sale of illegal software to you, a pop-up notification can make your workflow inconvenient.
This issue is relevant for Windows and Mac users. The solution algorithm will be similar: disabling the service and erasing the process folder, i.e. all software instances responsible for the pop-up message. In a particularly “severe” case, you will also have to give up Adobe Updater (which will deprive you of automatic updates).
Way №1 – Disable Adobe Genuine Software Integrity Service Via Services
The simplest method for Windows users
This is one of the simplest ways for Windows 7, Windows 8, Windows 10 on how to disable Adobe genuine software integrity service when launching a program without deleting it.
- Open the Search console in Windows. Do it by clicking on the window icon at the bottom left, the Start button, or the magnifying glass icon there (depending on the OS version). Enter “services” in the search text box.
- A window will be opened with a list of many available services. Pick the “Standard” tab at the bottom.
- In the alphabetical list, find “Adobe genuine software integrity service”. Right-click on this service to open the context menu, pick the “Properties” option from the list.
- In the new popup window for Startup Type field (under General), pick “Disable” from the dropdown menu and then click Apply and OK button.
After restarting the system and running the Adobe program, you will see if this method worked. If it doesn’t, try the next method.
Way №2 – Disable Adobe Genuine Software Integrity Service Via Task Manager
A more advanced method to disable and erase the service
The most efficient solution among users is to disable and erase all parts of the software responsible for the pop-up message. To do this, follow these steps:
- Open Task Manager by typing “Task Manager” in the console’s Search text box, or simultaneously press Ctrl + Alt + Del > Task Manager.
- Select the “Processes” tab and find the “Adobe genuine software integrity service” process in the list or as an executable. exe application (depending on the OS version), right-click on it and pick “Open File Location” from the context menu. The command opens a folder named AdobeGCIClient that contains this service.
- Leave this folder open and go back to the Task Manager. Right-click on the “Adobe genuine software integrity service” process, and click “End Task” from the context menu.
- Erase the AdobeGCIClient folder opened in step №2.
Restart the PC and check if the issue is fixed. If the problem didn’t go away and the folder was re-created after restarting, don’t remove Adobe genuine software integrity service and try renaming it to something similar instead. In case it doesn’t help, move on to the next method.
Way №3 – Remove Via Command Prompt
Not the simplest but reliable method
Try this by running the command line window (cmd) only if none of the above methods how to disable Adobe genuine software integrity service Windows worked for you:
- Type “cmd” in the Windows search box, pick the “Run as administrator” option. Or right-click on the result and pick “Run as administrator” (depending on the OS version).
- Then, in the Command Prompt workspace (you will recognize it by the black background with white text), immediately type “sc delete AGSService” and press Enter.
- Manually erase the “AdobeGCClient” folder. To do it, go to C:Program Files (x86)Common FilesAdobeAdobeGCClient or view its location in the way described in method №2 (prior to erasing the service via the command line).
If all of the above-mentioned methods don’t work, try using the same method and, via Command Prompt, disable Adobe updater startup utility with the command “sc delete AAMUpdater”. Then manually erase its folder from C:Program Files (x86)Common FilesAdobeOOBEPDAppUWA.
Way №4 – Remove Adobe Genuine Software Integrity Service on MAC
For Mac users
I assume that you are familiar with using MAC.
- Open the Finder app by clicking the icon that will appear in the lower menu of the main screen.
- In the top navigation bar, you will see the “Go” option. Pick it and click the “Go to Folder” option.
- Pick Application Support>Adobe>AdobeGCCClient from the folders that appear.
- Delete the “AdobeGCCClient” folder and erase it from the trash.
Ann Young
Hi there, I'm Ann Young - a professional blogger, read more
Adobe Genuine Software Popup
Of all of Adobe's products, the ugliest, most arcane, and downright weirdest has to be Acrobat. It doesn't matter which version, Acrobat has always been a collection of poorly engineered parts flying in loose formation. It's as if when it came to each successive version, Adobe posed the question to their engineers, 'How can we piss of our users a little more? How can we make their lives just a little more miserable?'
It appears that with their 'Adobe Genuine Software' program, a diagnostic which runs tests to determine if your software is 'genuine', they have outdone themselves. I've been running CS6 for years on my Mac and for my purposes, the suite does pretty much everything I need. Sure, I'd like some of the features that have been added to the CC edition but not enough to spend the money because the upside isn't enough to get me excited enough to reach into my pocket.
Now, all was fine in my Adobe world until a few months ago when, one day, I launched Acrobat X and up popped a persistent and annoying notice informing me in the smug, smarmy, 'f*** you, you're just a customer' manner only an arrogant behemoth like Adobe can muster, that my software (specifically AcrobatPro X and InDesign CS6) was not 'genuine.'
What do they suggest on the Adobe website?
Right. So I should buy the software again and uninstall what I've already got and drop a dime on the reseller, all of which would be reasonable if my software was not genuine. But my software isn't fake so this message tells me something important ... that I am about to waste a lot of time resolving the issue. I particularly like Adobe's contention:
Professionals choose Adobe software since it is reliable, secure and supported by Adobe. The non-genuine software on your machine is not warranted or supported by Adobe. Your software may not work as Adobe intended, and may pose risks to you and your work.
Words almost fail me over the self-serving, arrogance of their verbiage.
I called the number given by the popup and spoke to a hapless customer service chap who introduced himself as 'Charles' (quite obviously, this was most unlikely to be his real name). After a lot of messing about and a good 30 minutes on the phone (which was in addition to the 20 minute I had to wait to speak with him), he finally concluded there was nothing wrong with my software, threw a great big switch in the bowels of Adobe (or so I like to think) and the problem magically went away. No more nagging popups!
Until this evening.
Pop! There was the popup yet again making the same complaints as before.
Adobe's Software Scans Have Detected Your Software Is Not Genuine Mac
Again, the popup lead me to the contact page, told me that the same apps were suspect, gave me a number to call, and, well, what do you think are the chances of getting an Adobe CSR on the phone after 7PM Pacific time? Yep, zero. So now I have to waste my time tomorrow morning when I have a lot of work to get on with first thing that will require Acrobat X!
I think we can all agree software piracy is a serious issue but when a vendor puts in place what are obviously faulty piracy detection mechanisms, makes users jump through hoops to get a resolution, then repeats the same faulty assessment months later, you know, for a fact, that customer satisfaction is not what they're aiming for.
I know that my venting, my cry of rage into the yawning corporate void, will most likely do little if anything to change the way vendors in general and Adobe in particular behave but who knows? Maybe someone from Adobe will read this and feel not just my pain but the pain of all of their users who have to run around in circles because of Adobe's incompetence and indifference. On the other hand, I'm not holding my breath.